Wired/Wireless Guest Internet Service
Wanaport is based in Southern California, but our customer base is nationwide. With our 24/7 technical support and proactive network monitoring, we are able to design, implement and manage networks of all types in any state. Today, hotels need to support the bandwidth requirements of multiple devices per room, not to mention the ever-increasing demand for more bandwidth across all of those multiple devices. A top-performing internet experience is now one of the most important measures in guest satisfaction and survey scores. With our decades of experience and roots in providing guest internet for luxury hotels, we’ve continued to deliver cost-competitive solutions while remaining a top-tier quality provider.
Today’s guests expect basic free Wi-Fi to be included in their room charge. So how can a hotel still generate some additional internet revenue? Hybrid Internet Solutions from Wanaport is the answer! Your competitors are already offering this and realizing the ROI of implementing a new Hybrid Internet Solution. With hybrid internet, you can provide internet at a basic bandwidth level for all guests, and also offer them an option to purchase premium bandwidth (plus static IP addresses, if needed for business). You can also require all non-guests to purchase internet at either the basic or premium level. Or you can implement zoning, where you limit your free plans to the guest room and lobby while continuing to charge for internet in your convention and meeting space. All of this is possible with Wanaport’s Hybrid Internet Solutions.
Our Solution Features
As a hotel technology provider, Wanaport can help you optimize your guest experience in a number of different ways. Beyond our high touch guest support, which we consistently manage across all your properties, we can also integrate and help manage the back end systems that support your in-house staff and other third party providers.
Wanaport architects are hands-on and will help you develop your project through the pre-staging, staging, pre-opening, and post-launching stages. Our consultants will walk you through configuration in real time and become a true partner throughout the process.